Privacy policy

This policy describes Quickium’s corporate website, its contact forms and the email and WhatsApp contact channels.

Last updated:

Who is responsible for your data

The controller of data processed by Quickium on this website is QUICKIUM TECNOLOGIA LTDA, Brazilian company registration (CNPJ) 34.930.959/0001-48, at Parque Tecnológico de Piracicaba, SP, Brazil. For questions or requests about personal data, email contato@quickium.com.

This policy covers browsing this website and contacts initiated through its listed channels. Processing images, biometric data or other data in Quickium platforms and projects is subject to each service’s own terms and notices.

Data and contact channels

Forms

Depending on the page, fields include name, corporate email, telephone, company, role, industry, number of plants and machines, industrial data sources, problem of interest, offer preference and message. When you submit, Quickium receives these fields, the page you sent them from and the date. Forms do not accept attachments. The website code does not save the fields in cookies or browser local storage.

Email, telephone and WhatsApp

If you choose these channels, Quickium may receive your identity, contact details and the content you decide to share. Send only what is needed for the conversation. Avoid personal documents, health information, biometric data and information about other people.

Browsing

When you load a page, the hosting infrastructure receives technical connection data, such as your IP address, requested path, date and browser information. This happens even without filling in a form.

Why we process data

We use the data needed to respond to contacts and assess requests. When you request a proposal or demonstration, the basis is taking steps at your request before entering a contract (Brazil’s LGPD, Article 7, V). Other responses and the secure operation of the website rely on legitimate interests, respecting your rights (Article 7, IX).

Legal obligations and the exercise of legal rights may require specific processing (Article 7, II and VI). Submitting a form or reading this policy does not authorise advertising messages.

Hosting and external services

The website pages are served by Quickium’s infrastructure, with previews also available on Cloudflare Pages. The form submission service runs on Cloudflare and uses Turnstile to check technical signals from your browser and connection to tell people from bots, without reading the fields. On Cloudflare, Quickium’s account does not keep individual page access logs. See Cloudflare’s privacy policy and the Turnstile privacy notice.

Each submitted request is stored encrypted in a Cloudflare database in eastern North America, only to make sure it is delivered. From there it goes to two services: Mailjet, by Sinch, which sends the notification to the sales team and the confirmation to you, with servers in the European Union; and HubSpot, the CRM where Quickium records the contact and the request, with servers in the United States.

These services process data outside Brazil under their data processing terms. Brazil’s data protection agency (ANPD) recognises the European Union as providing adequate protection. To respond to a proposal or demonstration request, necessary transfers to the United States rely on taking steps at your request before entering a contract (LGPD, Articles 33, IX, and 7, V).

When you open WhatsApp, YouTube, LinkedIn or your email application, you use an external service with its own privacy terms. An embedded video only loads the YouTube player after you start playback. The privacy-enhanced domain does not prevent YouTube from processing data after that action.

Cookies and measurement

The code in this version does not install advertising or audience analytics cookies, or load Google Analytics, Google Tag Manager or Microsoft Clarity. Some preview clicks are recorded only in the page’s memory for testing, without transmission to a measurement tool.

Cloudflare may use technical cookies depending on the security features triggered. See Cloudflare’s cookie documentation. You can manage cookies in your browser settings. Any future measurement integration requires reviewing this notice and the applicable controls before collection begins.

Retention and security

The encrypted copy of each request stays in the website database for up to 30 days from submission, only to retry a delivery that failed, and is deleted automatically at the end of that period. After that, recovery copies of this database kept by Cloudflare may exist for up to 30 more days. The delivery service’s technical logs keep only event codes, without request data, for up to 7 days.

Delivered copies follow their own rules. The notification in the sales inbox follows the rule for email conversations below. We adopt a 30-day retention period for recipient addresses and sending history in the Mailjet account. In HubSpot, contacts and requests from leads without an active relationship follow a period of 12 months without interaction. Review and deletion in these two services are operational tasks, separate from automatic cleanup of the website database. Records linked to customers, contracts or legal obligations follow the rules for each case.

Email and WhatsApp conversations with sales contacts who did not become customers and have no active relationship are deleted after 12 months without interaction, counted from the last interaction. Conversations related to customers, contracts or legal obligations follow the retention rules specific to each case.

Pages are served over HTTPS. Forms do not accept attachments. For questions about security or retention of data already shared through another channel, email contato@quickium.com.

Your rights

Under the LGPD, you may request confirmation of processing, access, correction, information about sharing and, subject to legal conditions, portability, anonymisation, blocking or deletion. You may also ask about withholding consent and its consequences, withdraw consent and object to unlawful processing. You may request a review of solely automated decisions affecting your interests; the website makes no such decisions.

Send your request free of charge to contato@quickium.com, identifying the data or contact involved. A designated person at Quickium coordinates the response, with support from the technical team. We may need proportionate information to verify your identity. Responses must follow applicable legal deadlines and conditions. You may also contact the ANPD (Portuguese), Brazil’s data protection agency.

Updates to this policy

This version, of 26 October 2026, describes the website with form submission enabled. The policy must be reviewed before new services or measurement tools are enabled and whenever retention periods or processing conditions change.

References (Portuguese): Brazil’s General Data Protection Law (LGPD) and ANPD guidance on data subject rights.